KP3Policies
This English version is provided for convenience. If it differs from the Vietnamese version, the Vietnamese version prevails.
A 12-month technical warranty from the handover date: display errors and functional errors arising from the parts KP3 built are fixed free of charge.
During the operating period under the contract, KP3 monitors and fixes errors in the flows and wrong answers within the scope of the approved knowledge.
The number of revisions depends on the package. Technical defects in the finished product (sound, picture, subtitles) are fixed free of charge for 30 days after handover.
See the details on the KP3 commitment page (kp3.agency/en/commitment).
Last updated: October 2026.